βœ… FAQ – Frequently Asked Questions

πŸ“¦ SHIPPING & DELIVERY

Q: Do you offer discreet shipping?

πŸ•΅οΈβ€β™‚οΈ Yes! All orders are shipped in plain, unmarked packaging. No logos. No adult-related labels. 100% discreet.

Q: How long does delivery take?

🚚 Delivery usually takes 2–7 business days, depending on your location. You will receive a tracking number once your order ships.

Q: Do you ship internationally?

🌍 Yes, we ship worldwide. Shipping fees and times may vary based on your country.

🧾 BILLING & PRIVACY

Q: How will the charge appear on my bank statement?

πŸ’³ The charge will appear under a neutral business name. Nothing adult-related will show up.

Q: Is my information private and secure?

πŸ”’ Absolutely. We use SSL encryption and never share your personal data with third parties.

πŸ” RETURNS & REFUNDS

Q: Can I return an item?

πŸ“¦ Due to the intimate nature of our products, we do not accept returns on used/opened items for hygiene reasons. If the item is unused and in original packaging, please contact us within 14 days.

Q: What if I receive a damaged or defective product?

😞 We’re sorry! Please contact us within 48 hours of delivery with photos, and we’ll replace it or offer a refund.

❓ PRODUCT QUESTIONS

Q: Are your toys body-safe?

βœ… Yes! All our products are made from safe, non-toxic materials such as silicone or ABS. We only offer products from verified manufacturers.

Q: How do I clean my toy?

🧼 Most toys can be cleaned with warm water and mild soap or a toy cleaner. Always read the specific care instructions on the product page.

Q: Are your products rechargeable?

πŸ”‹ Many of our toys are USB rechargeable. Please check the product description for charging details.

πŸ›’ ORDER & SUPPORT

Q: I didn’t receive a confirmation email. What should I do?

πŸ“§ Check your spam folder. If it’s not there, please contact us with your name and email, and we’ll resend it.

Q: Where can I track my order?

πŸ”Ž You’ll receive a tracking link via email once your order ships. If you didn’t get one, let us know!

Q: How can I contact you?

πŸ’¬ You can use our contact form or email us directly at Adps379@gmail.comβ€” we usually reply within 2–12 hours.

First Time Buying a Toy? We’ve Got You.

Whether you're exploring solo or with a partner, we’re here to guide you. Our product descriptions are honest, our materials are safe, and our support is real.
Feel free to contact us β€” no question is too small.